Thailand Translation Company for Corporate & Multilingual Projects

Case study 01 · Marketing localisation & typesetting

Maersk: Thai Marketing Materials Through a Korean Agency

Our team was commissioned by an agency in Korea to translate marketing materials for Maersk's audience in Thailand. The work included newsletters and booklets, followed by collaboration with our graphic design team on the document layout.

The challenge

The brief went beyond a literal translation. The English marketing copy used imagery and expressions connected with the sea and shipping. A direct rendering could sound difficult or unnatural in Thai, even when the individual words were accurate.

The Thai copy needed to communicate the intended meaning clearly while retaining the character and flow of the marketing message. It also needed to fit a designed publication.

What we did

• Adapted expressions and sentence structure for natural, readable Thai.
• Kept the communication purpose and shipping context in view when choosing wording.
• Worked with our graphic design team in Adobe InDesign to reproduce the source publication's layout.
• Prepared the typeset material as PDF files for the client's printing workflow.

The outcome

The agency received Thai-language materials with layout completed for their intended use. According to our team's project account, the relationship continued with further assignments.

Project strength: bringing Thai marketing language and publication production into one coordinated workflow.

Case study 02 · Marine insurance & urgent certified translation

ERGO Insurance (Thailand): Four Marine Hull Policies Translated and Certified Within a Seven-Day Delivery Window

Our team handled the English-to-Thai translation of four sets of Marine Hull Insurance Policy documents for an ERGO Insurance (Thailand) project. The assignment combined specialist insurance language, translation certification and physical delivery within a strict seven-day window.

The challenge

The client allowed seven days for the entire assignment, including delivery. That meant completing the translation within the first four days, leaving time to prepare the certified documents and get them into the client's hands.

These were marine hull insurance policies, so the Thai text needed to preserve the meaning of the insurance terms, coverage provisions and contractual conditions. Speed had to be balanced with careful treatment of the source documents.

What we did

• Translated all four document sets from English into Thai.
• Paid particular attention to insurance terminology and the meaning of policy conditions.
• Checked recurring terms for consistency across the document sets.
• Completed translation within four days and prepared the requested translation certification.
• Coordinated dispatch so the certified documents reached the client within seven days.

Original English Documents and Thai Translations

Selected document previews. Policy numbers have been removed.

The outcome

All four sets were translated into Thai and certified, with translation completed within the first four days and delivery to the client completed within the seven-day deadline.

Project strength: coordinating specialist insurance translation, certification and physical delivery against one end-to-end deadline.

Need certified translation for an insurance or corporate document project? Send the language pair, document scope, certification requirements and required arrival date for assessment.

Case study 03 · Hospitality SOP & bilingual delivery

Mossview Resort SOP: Approximately 57 Pages Translated into English and Chinese in 15 Days

For Longweekend Co., Ltd. (Head Office), our team translated approximately 57 pages of Thai material into English and Chinese under an urgent schedule. The supplied project samples are from the Mossview Resort SOP documentation, including the resort's story.

The challenge

The project required two complete language versions within a short delivery window. The source material needed to be communicated clearly to English- and Chinese-speaking readers while preserving its meaning and context.

The sample section introduces Mossview Resort's history and development. It illustrates the need to carry a business's story across languages in a way that readers can follow naturally.

What we did

• Translated approximately 57 pages of Thai source material into English and Chinese.
• Prepared the two language versions for the client's hospitality documentation project.
• Delivered both versions within the agreed 15-day schedule.

Thai Original, English Translation and Chinese Translation

The outcome

The client received the English and Chinese translations within 15 days. This assignment demonstrates our experience delivering two target-language versions of a substantial Thai document within an urgent project schedule.

Project strength: approximately 57 source pages, two target languages and a completed delivery within 15 days.

Case study 04 · Airline database text & localisation

Qantas Airways: Approximately 84,041 Words of English-to-Thai Database Text

Our team handled an English-to-Thai database-text translation project for Qantas Airways, covering approximately 84,041 words over a 20–30-day project period. The work required readable Thai alongside careful handling of variables and technical syntax embedded in the source strings.

The challenge

Database strings can combine natural language with placeholders that a system replaces at runtime. Translating the message requires understanding which parts are intended for readers and which parts belong to the system.

The brief required colons and double-brace placeholders to remain unchanged. It also identified specific entries to leave untranslated. The task therefore called for language skills and an understanding of the technical structure of the text.

What the Translation Brief Required

These examples show why an ordinary text-only translation approach would be insufficient:

Quote {{PNRCRTDT}} confirmed as PNR:{{PNRREFER}} {{BOKPRTID}} with {{BPTGDETL}} passengers

Reason for travel free text is in an invalid format: {{ITEMVALU}} - {{PAXTITLE}} {{PAXFSTNM}} {{PAXSRNAM}}

Placeholders such as {{PNRCRTDT}}, {{PNRREFER}} and {{PAXFSTNM}} must remain intact, including their spelling and braces. The same applies to the protected colons and other syntax specified in the brief.

<span style="color: rgb(255, 0, 0);">[GDSName] Specific Information</span>

PROS Request ID: {{PROSRQID}}

For this assignment, the instruction was to skip those complete entries, including the HTML-containing string. This was a project-specific instruction, rather than a rule that all HTML content is always untranslatable.

What We Did

• Translated the designated English text into clear Thai.
• Preserved embedded placeholders and protected punctuation in accordance with the brief.
• Left the explicitly excluded entries untranslated.
• Worked with the supplied spreadsheet structure containing source values and Thai translation fields.

Source Spreadsheet and Thai Translation Samples

Project Delivery

The assignment covered approximately 84,041 words, with a project period of 20–30 days. The supplied samples show the source and Thai translation fields, including strings containing technical placeholders.

Project strength: handling a substantial airline localisation assignment while distinguishing readable text from protected system syntax.

Case study 05 · Hospitality & multilingual documentation

Hospitality Consultancy: Extensive Manuals in English and Chinese

A business working on hotel and resort renovation projects in Thailand needed extensive documentation translated into English and Chinese. The material covered operational and marketing topics, from back-of-house work to customer-facing activities.

The challenge

The assignment involved hundreds of pages and a limited delivery window of a little over ten days, as recalled by our team. Both language versions needed to communicate the material clearly for the company's teams and intended readers.

What we did

• Translated the supplied documentation into English and Chinese.
• Considered the operational or marketing context of each section.
• Worked to maintain consistent terminology across the extensive material.
• Coordinated the two language versions against the agreed schedule.

The outcome

Our team reports completing both language versions within the agreed deadline.

Project strength: delivering extensive business documentation in two target languages within a demanding schedule.